Where can I find the invoice for my order?
The link to your invoice will be sent to the email address used at checkout.
I received an invoice but it has wrong buyers details. Could you change it, please?
All the details on the invoice can be changed on the invoice download page.
If I purchase a subscription and cancel immediately, will I still be able to access my downloads?
If you cancel your plan before the next renewal cycle, you will retain access to paid features until the end of your subscription period.
I was charged the whole amount of $144 instead of the $12 subscription I signed up for?
The annual plan is displayed as $12 per month but is only available with single annual payment.
How do I stop the subscription and auto renewal of my subscription?
Each subscription can be cancelled from the Mediamodifier dashboard mediamodifier.com/profile/subscriptions.
I am interested in one purchase of life-time subscription access, no monthly fee, no annual fee!
We offer a life-time subscription plan with a single payment of 599USD.
I made a purchase, however I did not find the link to dowload my image!
The download link will be sent to your email address and the purchased picture is also available from the Mediamodifier account dashboard https://mediamodifier.com/profile/downloads
Is it possible to move my account from a Google Account sign-in to just an email?
Yes, for this you need to first sign-in via Google and then change the password under your Account overview page.
I was wondering if you guys were going to be adding any .... mockups soon?
If you did not find a mockup you need, please contact us and let us know. Send us your request, we'll make it into a template and notify you when it's online. Write a short description of the template or include some visual materials.
If I purchase the PSD source file, is the image available in a 300DPI printable format?
All of our current PSD files are created with 72DPI.
We are a print on demand company and want to put your software on our website! Is it possible to use your solution for that? What is the price?
Each website is different but we can work together for a solution. Please write to us about your idea to get started.
I was wondering if it were legal to print your mockups, I don’t know anything about the copyright laws?
Yes you are allowed to print images created with Mediamodifier for marketing purposes.
What is the license on your images? Can I use them on my website and social media?
Yes you are allowed to use downloaded images on your website and social media channels.